Terms of Service
Terms and Conditions Scope of application
The following T&C apply to the ordering and delivery of goods and services that the customer orders online through ProSportAustria.at
Contracting party
Name/Legal form: Tennis Plus Deutschfeistritz GmbH, hereinafter referred to as ProTennisAustria.
Business address: Ferdinandgasse 4 A-8121 Deutschfeistritz
Managing Director: Heinrich Wagner
Conclusion of contract
Our acceptance of the offer can be declared by the delivery of the goods or in any other way in text form - e.g. in writing or by email - by confirming the acceptance of the order. The contract is concluded only with this acceptance.
Delivery
The delivery will be made with the parcel service GLS against advance payment. The validity of the order is confirmed again by a separate communication by email or telephone. It is necessary to provide the telephone number for the delivery of the items.
Prices and Payment Terms
The prices stated are in Euro and include VAT plus shipping costs. The price for the respective delivery on the day of the order is considered agreed upon as the valid website price. The ordered goods can be paid by advance payment or cash on delivery (only in Austria). The delivery of the ordered goods will take place as soon as the payment has been received by ProTennisAustria. The bank details for the transfer can be found in your order confirmation.
Your order is an offer to us to conclude a contract. When you place an order, you will receive a confirmation by email or fax. This confirmation email does not represent an acceptance.
Retention of title
ProTennisAustria retains ownership of all goods delivered to a customer until the final and complete payment of the delivered goods. If ProTennisAustria replaces a product within the framework of the warranty, it is agreed that the replaced product shall pass into the unrestricted ownership of ProTennisAustria.
Warranty
The respective statutory warranty provisions apply! The customer is obliged to check the goods for completeness or any defects immediately after receipt of delivery and to object to them within one week at the latest from receipt. A warranty cannot be assumed for such defects that are caused by improper use or excessive use of the goods by the customer, or for wear parts. Please send us an email with the invoice number, the item and a description of the error.
Change of address and copyright
The customer is obliged to notify ProTennisAustria without delay and without being asked of any changes to their residential or business address as long as the legal transaction in question is not completely fulfilled by both parties. If the notification is omitted, declarations to the customer shall also be deemed to have been received if they were sent to the last known address of ProTennisAustria. It is the customer's responsibility to prove the receipt of his change notification in each individual case.
Plans, sketches or other technical documents, as well as samples, catalogs, brochures, illustrations, and the like, always remain intellectual property of ProTennisAustria; the customer does not acquire any rights of any kind in these documents.